We accept inquiries via email. You can contact us from this page.Please read the following notes carefully before sending us a message.Sending a message constitutes an agreement to the following terms.
(1) We only accept inquiries related to matters regarding the promotion of Ota City. For any other information such as administration of the ward or any procedures at the counter, please contact us from the official Ota City website.
(2) We strive to reply to you as soon as possible, but please keep in mind that some messages will require a few days for us to prepare a response.
(3) For inquiries sent outside of business hours, we will reply to you the next business day when possible. We appreciate your understanding. (Business hours)8:30a.m. - 5:00p.m. on Mondays through Fridays(Excluding Saturdays, Sundays, national holidays, and from December 29 to January 3)
(4) If you restrict email domains, please make sure you are able to receive emails from the “@city.ota.tokyo.jp” domain before contacting us.
(5) We are unable to respond to the following types of inquiries.Spam emails; emails for the purpose of solicitation; emails containing content that defames individuals or organizations; emails that do not have contact information; emails containing content related to politics, religions, or ideologies; emails violating public policy; emails related to surveys; emails repeating the same points; emails with unclear inquiries
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